Return Policy

MintVinyl Return Policy

Last Updated: July 12, 2024

Return Eligibility

✅ We Accept:

  • Unopened vinyl (original shrink wrap intact)

  • Defective items (reported within 48 hours of delivery)

  • Wrong items shipped

❌ Not Accepted:

  • Opened vinyl (unless defective)

  • Damage from improper handling

  • "Final Sale" items

Timeframe

⏳ 14 days for standard returns
⏳ 30 days for defective items

Process

  1. Email First: Contact@mintvinyl.shop with:

    • Order #

    • Photos/video of defects

  2. Ship Back:

    • Use original packaging

    • USPS Media Mail recommended (U.S. only)

Refunds

💳 Method: Original payment
⏱️ Processing: 5-10 business days after inspection
⚠️ Deductions:

  • Original shipping costs

  • 15% restocking fee (non-defective returns)

Our Location

MintVinyl Returns
1771 Tomlinson Rd
Philadelphia, PA 19116

MintVinyl Promise:
✓ Defective items replaced at our cost
✓ Honest grading (VG+/NM standards)
✓ No hassle – collector-focused service